Unveil(Ai Anti-fraud app)

Utilize AI technology to help victims more quickly identify Impersonation tele scam.

UX Design, Research

Timeline

Dec 2023 - Febuary 2024

Role

Research

UI /UX Design

Project Type

Passionate Project

Individual work

Overview

Unveil is an AI-empowered app that help minimize users' losses when they encountered a impersonation telecom fraud.

Contextual

Impersonation fraud is a type of fraud in which the scammer poses as a trusted individual, organization, or authority figure to deceive and manipulate the victim into making a bank transfer.

Scammer

>>

Customer service representatives

Government officials

Police officers

Others

The total loss caused by impersonation scams in US in 2023 is

$2,700M

The total loss caused by impersonation scams globlly in 2023 is

$204,000M

Problem

The specific characteristics of certain user groups make them easily susceptible to manipulation by scammers.

◉ Timid and fearful

◉ Lack of critical thinking

◉ ……

◉ High compliance

◉ Fear of authority

Existing support measures provide limited protection against scams.

◉ Limited call interception systems

◉ Limited police resources

◉ ……

◉ Limited police resources

◉ Limitations of search engines

Intelligent Analysis

Using AI-powered intelligent analysis to help users quickly identify scams.

Solution

Intelligent analysis is in progress.

60%

Unveil

9:41

9:40

Immigration

Tax issue

Lost package compensation

Money laundering, need proof

I have already transfered the money

This doesn’t seem right; similar incidents have happened before

Quick survey

Please select which of the following situations occurred.

I have already transfered the money

I have not transfered money

Swift Input

Using the floating ball for quick screenshots and call recordings allows users to swiftly share the sequence of events with the AI, allowing it to perform an real-time analysis

Intelligent analysis is in progress.

--%

Unveil

Immigration

Tax issue

Lost package compensation

9:41

Hey! Has anything unusual happened?

Account anomaly needs verification

Money laundering, need proof

Lottery tax needs payment

Swift Outreach for Help

Automatically organize incident reports for prompt assistance to banks and police