Unveil(Ai Anti-fraud app)
Utilize AI technology to help victims more quickly identify Impersonation tele scam.
UX Design, Research
Timeline
Dec 2023 - Febuary 2024
Role
Research
UI /UX Design
Project Type
Passionate Project
Individual work
Overview
Unveil is an AI-empowered app that help minimize users' losses when they encountered a impersonation telecom fraud.
Contextual
Impersonation fraud is a type of fraud in which the scammer poses as a trusted individual, organization, or authority figure to deceive and manipulate the victim into making a bank transfer.
Scammer
>>
Customer service representatives
Government officials
Police officers
Others
The total loss caused by impersonation scams in US in 2023 is
$2,700M
The total loss caused by impersonation scams globlly in 2023 is
$204,000M
Problem
The specific characteristics of certain user groups make them easily susceptible to manipulation by scammers.
◉ Timid and fearful
◉ Lack of critical thinking
◉ ……
◉ High compliance
◉ Fear of authority
Existing support measures provide limited protection against scams.
◉ Limited call interception systems
◉ Limited police resources
◉ ……
◉ Limited police resources
◉ Limitations of search engines
Intelligent Analysis
Using AI-powered intelligent analysis to help users quickly identify scams.
Solution

Intelligent analysis is in progress.
60%
Unveil
9:41

9:40
Immigration
Tax issue
Lost package compensation
Money laundering, need proof
I have already transfered the money
This doesn’t seem right; similar incidents have happened before
Quick survey
Please select which of the following situations occurred.
I have already transfered the money
I have not transfered money
Swift Input
Using the floating ball for quick screenshots and call recordings allows users to swiftly share the sequence of events with the AI, allowing it to perform an real-time analysis

Intelligent analysis is in progress.
--%
Unveil
Immigration
Tax issue
Lost package compensation
9:41


Hey! Has anything unusual happened?
Account anomaly needs verification
Money laundering, need proof
Lottery tax needs payment
Swift Outreach for Help
Automatically organize incident reports for prompt assistance to banks and police